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What Customers Are Saying About Duncan Ford Chrysler Dodge Jeep RAM

Cars.com Reviews

Purchased Used Truck

by  from Rocky Mount VA | 

Wes Shropshire helped us with the purchase of a used pick-up. The experience was very good as we found him to be helpful and straight forward. I would go back for future purchases and I would recommend others to go there.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wes Shropshire- great salesperson

by  from Martinsville, Va. | 

My Wife and I had a great experience during our visit with the dealership. Wes was very professional and we did not feel any pressure to buy. Wes was very polite, professional, and fun to work with. We would recommend Duncan and Wes to anyone.

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Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful Experience!

by  from rocky mount va | 

We just bought a 2008 Chevy diesel and we are ecstatic! Wes was our salesman and he was awesome! He really took the time to answer all of our questions and was a super nice guy! We also worked with Jeff in the financial department, he was also super great! Our overall experience was wonderful!

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Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wes Shropshire

by  from Boones Mill, Va., 24065 | 

We appreciate everything that Wes has done for us. Had troubles with the first vehicle and he helped us get a better deal the a trade in. I thank Wes for all he did.

Customer Service
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Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Our new truck!

by  from Rocky Mount, VA | 

We recently purchased a 2009 Chevrolet Silverado from Duncan Ford. We enjoyed working with Wes and the other associates who helped make the buying process smooth and easy for us.

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase



5.0 out of 5.0

Wes Shropshire at Duncan Ford, Rocky Mount, VA

by  from Rocky Mount, VA | 

I just went through the car-buying process, which we all know can be stressful and intimidating. Wes was very helpful. He was knowledgeable about not only the car(s) but the purchasing process. He made this a very easy and, actually pleasant, process. Wes has also been so generous with helping line my car up for various things I wanted done and making sure I had a decent car to use while mine was away. I can't say enough about Wes and not just the quality of his service, but the fact that he is just an all around nice guy who truly wants to help. My boyfriend also bought a car through Wes the very next day because he was so impressed with him as well. Thank you, Wes!!

Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best Staff and Sales Consultant!

by  from Christiansburg, VA | 

I bought a very nice used Cadillac from John Turbyfill. As he was pulling it around he noticed a minor issue and took it to the mechanics and had it fixed. John is the best Sales Consultant I have ever worked with over the 30+ years of buying cars. Craig, Tony, Dan and John make a great team. Mr. Duncan has assembled a professional staff that goes way above the "normal" service you would receive at other dealerships. I am very pleased with my car and the whole experience of purchasing a car from John Turbyfill.

Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ram 3500

by  from hardy va | 

Purchased my Ram 3500 from Ronnie Altice and could not be happier.If you are in the market for a new car Ronnie Altice and Duncan is the pplace to go.....

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

love my new Mercury!!!!!!

by  from Rocky Mouny | 

I have purchased several cars from Ronnie Altice.I have loved the experience every time and recommend Ronnie to anyone looking for a new car.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Dodge Person

by  from Floyd VA | 

Bought '07 Dodge from Ronnie Altice. Great service and an enjoyable experience.

Customer Service
Buying Process
Not Applicable
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

PURCHASE CROWN VIC

by  from ROCKY MT | 

RON ALTICE DID AN EXCELLENT JOB IN GIVING ME ALL THE INFORMATION ON THE POTENCIAL PURCHASE. THE EXPERIENCE WAS TOP NOTCH IN EVERY SINCE OF THE WORD.

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Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

salesman Ronine Altice

by  from Rocky Mount | 

Ronnie Altice went above and beyond my expectation with his honesty and efforts to make my experience as passion free as possible

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

purchase new durango

by  from FOREST,VA | 

RONNIE ALTICE was very good to work with and very informative. he was very courteous and was not pushy.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mr. & Mrs. Bobby Hodges

by  from Rocky Mount, VA | 

Justin Didonato did a great job helping us select and purchase our new Ford Focus. He was very informative but not pushy. He explained the features well and made purchasing go smoothly. Very pleased!!!

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

awesome buying experience

by  from Union Hall, Va 24176 | 

Hi, I just want to say Duncan was a wonderful place to buy my new car. My sales man " ANTHONY L. HUGHES" WAS A GREAT GUY TO WORK WITH, HE WENT ABOVE AND BEYOND TO MAKE THIS BUYING EXPERIENCE A SPECIAL TIME. I will recommend Duncan to my friends and I will also ask them to ask for ANTHONY L. HUGHES. THANKS SO MUCH

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Repeat customer/3rd time buying from this location

by  from Rocky Mt., VA | 

The salesman, Ronnie Altice, was helpful and courteous and a pleasure to work with.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Duncan was great!!!!!!!!!!!!

by  from Rocky Mount | 

Ronnie Altice was great very helpful and honest if you are in the market for a new car or truck Ronnie Altice at Duncan Ford is definitely the one to see.....

Customer Service
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Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

NO PRESSURE SALESMAN

by  from Danville, VA | 

No pressure from Ronnie to buy my new 2014 Focus. Enjoying my new car.

Customer Service
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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GREAT PLACE!!!!!!!!

by  from Rocky Mount | 

I have been doing business with Duncan for several years and have always been more than happy,Ronnie Altice has been great to deal with and I love his service.

Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Pleased!!

by  from Ferrum, Virginina | 

I decided to take a chance and stop at Duncan to look for a new car, not expecting them to be able to help me. That's when I met Anthony Hughes!! Great guy! He was pleasant listened to what i was looking for, didn't push me into something i couldn't afford and was very helpful and knowledgeable. He made the whole car buying experience the best I've had. I would definitely go back!! Thanks Anthony and all the staff at Duncan!!

Customer Service
Buying Process
Not Applicable
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Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Used Truck

by  from Rocky Mount, VA | 

Bought a F-150 from Ronnie Altice at Duncan! Great service and we love our "new" truck!

Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great salesman!

by  from Rocky Mount, VA | 

Ronnie A was very good to work with. Did everything possible to help with the buying process!

Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

new car

by  from Rocky Mount, VA | 

our salesman was Ronnie Altice Jr. This has been the absolute best experience we have ever had buying a car. He was very knowledgeable and helped a lot in selecting the best vehicle for our needs as I have a medical disability. He was very honest, listened to what we needed and helped us get in and out as quickly as possible. He was amazing to work with and also very good with our kids.

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

excellent dealership and wonderful people

by  from Lynchburg Va | 

Just bought a used F150 from here and was treated fair and zero pressure. Anthony Hughes has to be hands down the best salesman I have ever worked with. He worked out a fair deal and was truly looking out for my best interest as with all the people that was involved in purchasing this truck. I would highly recommend giving him/them a shot at your next vehicle purchase.

Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ronnie Altice is a great salesman.

by  from Rocky Mount Virginia | 

I am very satisfied with Ronnie Altice and the service he provided for me.

Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Buying Experience

by  from Smith Mountain Lake, Va. | 

We bought a used Ford F-150 from Anthony Hughes here about a year ago. We had always been wary of high pressure salesmen when trading cars. Anthony was great to work with. There was no pressure at all in the dealing and we all agreed on a fair price for both parties. This was the most enjoyable car transaction that I've had. I highly recommend Duncan Ford in Rocky Mount, Va. I have had dealings with their Service Department and Parts Department, also and I can say that this is a 1st class dealership.

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Buying Process
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Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by  from SML,Va | 

Sales consultant, John Turbyfill, very personable, making the car shopping experience pleasant.

Customer Service
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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful

by  from Boones Mill, VA | 

Loved working with the people at Duncan. I just bought my first new car there and they made it easy and worked with just about everything I threw at them. Very friendly and very helpful. Love my new car!

Customer Service
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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great salesman!!!!!!!!!!!

by  from Rocky Mount va | 

Ronnie Altice was the best!!!!!!!!very low pressure and very helpful. I love my new car!!!!!

Customer Service
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Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wes Shropshire at Duncan Ford

by  from Rocky Mount, VA | 

I was recently in the area and needed to purchase a car. I stopped by Duncan Ford impulsively and met with Wes Shropshire. He made the car buying purchase easy and quick. Wes found exactly what I was looking for, was enjoyable to talk to, was very knowledgeable, and facilitated the process so that it was smooth and streamlined. If you are looking for a car, go to Duncan Ford and ask for Wes!! He is 5 star all the way!

Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

no pressure salesteam

by  from prospect hill nc | 

great dealership,they let you look and do not try to pressure you into buying any vehicle.

Customer Service
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Not Applicable
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase